CompTIA 220-702 Real Exam Questions

CompTIA A+ Practical Application is an extension of the knowledge and skills identified in CompTIA A+ Essentials, with more of a "hands-on" orientation focused on scenarios in which troubleshooting and tools must be applied to resolve problems.

1: Which of the following directory paths is the default profile folder for User1 in Windows 2000?
C.C:\Documents and Settings\Users\User1
D.C:\Documents and Settings\User1
Correct Answers: D

2: A user reports that a computer reboots several times a day unexpectedly. Configuration management shows that the machine recently had a second hard drive and a DVD-ROM burner installed. Which of the following BEST describes the troubleshooting steps?

A.Replace the primary and secondary hard drive with one larger capacity unit. Now only one drive will be connected which reduces the need
for the extra drive.
B.Have the user maintain a log of what application is in use when the machine reboots. Once a pattern is established, the problem can be
further evaluated.
C.Determine the available wattage offered by the power supply and ensure it meets the power needed for all of the system components.
D.Replace the users computer with a more robust workstation.
Correct Answers: C

3: A technician replaced a laptop motherboard with an identical model and now wireless networking is not working. Which of the following is the MOST likely cause?

A.The technician failed to connect the antenna wires to the WiFi card.
B.The RAM frequency is interfering with the WiFi signal.
C.The WiFi drivers are not compatible with the new motherboard.
D.The wireless ribbon cable was accidentally cut when connecting the palm to the rest of the frame.
Correct Answers: A

4: In which of the following locations is the Windows Vista local user settings found?

B.%systemdrive%\Documents and Settings
C.%systemdrive%\My Profile
D.%userprofile%\Program Files
Correct Answers: A

5: A user recently purchased an 802.11g-capable laptop, but reports their network connection speed is much slower than expected. The technician notes that while the users wireless signal strength is excellent, they are connected at just 11Mbps. Which of the following BEST describes the cause of the problem?

A.The software drivers for the users wireless network card need to be upgraded.
B.The user is located too far away from the nearest wireless access point.
C.The user is connected to an 802.11b wireless access point.
D.The user has entered an incorrect WPA encryption key.
Correct Answers: C

6: A user reports they cannot access the Internet. The technician has verified the users browser settings. The users PC has a static IP configuration. Which of the following is the NEXT step the technician should take?

A.Check the DNS server addresses and verify they are current.
B.Make sure the Windows Firewall and ICS is disabled.
C.De-select QoS in the TCP/IP properties page.
D.Disable any active antivirus software and see if it resolves the problem.
Correct Answers: A

7: A printer is suddenly not printing using Windows XP. Which of the following is the BEST procedure to get the printing restarted?

A.Delete the printer drivers and restart the spooler service.
B.Examine the print queue, stop and then restart the spooler service.
C.Examine printer and faxes folder and check event log then start spooler service.
D.Delete the printer drivers, then delete and reload spooler service.
Correct Answers: B

8: Which of the following would have to be disabled on a PC if a user wants to assign a static IP address on that PC?

B.MAC filtering
Correct Answers: C

9: A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?

A.Reset the page count.
B.Disconnect the power.
C.Connect the communications cable.
D.Install the toner cartridge.
Correct Answers: A

10: Which of the following is true for a 10/100 NIC running at full-duplex?

A.Maximum data rate transmission of NIC will have a speed of 10MBps.
B.Maximum data rate transmission of NIC will have a speed of 1000BaseT.
C.NIC will transmit data in only one direction at a time.
D.NIC will simultaneously transmit data in both directions at a time.
Correct Answers: D

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