2014 Latest EXIN EX0-110 Exam Demo Free Download!

Which of the following is a benefit of ISO/IEC 20000 certification?

A.    It guarantees that all certified IT Service Management processes are at least audited by a registered certification body once a year.
B.    It shows that a company manages IT Services according to an independently audited quality standard.
C.    It shows that a company takes quality seriously and that each service is independently audited before it is being delivered.
D.    It shows that the highest possible quality level has been achieved.

Answer: B

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