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CompTIA A+ Practical Application (2009): 220-702 Exam

• 220-702 Questions & Answers
• Exam Code: 220-702
• Exam Name: CompTIA A+ Practical Application (2009)
• Updated: February 2, 2012
• Q & A: 497 Q&As

1: Which of the following directory paths is the default profile folder for User1 in Windows 2000?
A.C:\Users\User1
B.C:\User1
C.C:\Documents and Settings\Users\User1
D.C:\Documents and Settings\User1
Correct Answers: D

2: A user reports that a computer reboots several times a day unexpectedly. Configuration management shows that the machine recently had a second hard drive and a DVD-ROM burner installed. Which of the following BEST describes the troubleshooting steps?
A.Replace the primary and secondary hard drive with one larger capacity unit. Now only one drive will be connected which reduces the need
for the extra drive.
B.Have the user maintain a log of what application is in use when the machine reboots. Once a pattern is established, the problem can be
further evaluated.
C.Determine the available wattage offered by the power supply and ensure it meets the power needed for all of the system components.
D.Replace the users computer with a more robust workstation.
Correct Answers: C

3: A technician replaced a laptop motherboard with an identical model and now wireless networking is not working. Which of the following is the MOST likely cause?
A.The technician failed to connect the antenna wires to the WiFi card.
B.The RAM frequency is interfering with the WiFi signal.
C.The WiFi drivers are not compatible with the new motherboard.
D.The wireless ribbon cable was accidentally cut when connecting the palm to the rest of the frame.
Correct Answers: A

4: In which of the following locations is the Windows Vista local user settings found?
A.%userprofile%\AppData\Local
B.%systemdrive%\Documents and Settings
C.%systemdrive%\My Profile
D.%userprofile%\Program Files
Correct Answers: A

5: A user recently purchased an 802.11g-capable laptop, but reports their network connection speed is much slower than expected. The technician notes that while the users wireless signal strength is excellent, they are connected at just 11Mbps. Which of the following BEST describes the cause of the problem?
A.The software drivers for the users wireless network card need to be upgraded.
B.The user is located too far away from the nearest wireless access point.
C.The user is connected to an 802.11b wireless access point.
D.The user has entered an incorrect WPA encryption key.
Correct Answers: C

6: A user reports they cannot access the Internet. The technician has verified the users browser settings. The users PC has a static IP configuration. Which of the following is the NEXT step the technician should take?
A.Check the DNS server addresses and verify they are current.
B.Make sure the Windows Firewall and ICS is disabled.
C.De-select QoS in the TCP/IP properties page.
D.Disable any active antivirus software and see if it resolves the problem.
Correct Answers: A

7: A printer is suddenly not printing using Windows XP. Which of the following is the BEST procedure to get the printing restarted?
A.Delete the printer drivers and restart the spooler service.
B.Examine the print queue, stop and then restart the spooler service.
C.Examine printer and faxes folder and check event log then start spooler service.
D.Delete the printer drivers, then delete and reload spooler service.
Correct Answers: B

8: Which of the following would have to be disabled on a PC if a user wants to assign a static IP address on that PC?
A.SSID
B.MAC filtering
C.DHCP
D.DNS
Correct Answers: C

9: A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?
A.Reset the page count.
B.Disconnect the power.
C.Connect the communications cable.
D.Install the toner cartridge.
Correct Answers: A

10: Which of the following is true for a 10/100 NIC running at full-duplex?
A.Maximum data rate transmission of NIC will have a speed of 10MBps.
B.Maximum data rate transmission of NIC will have a speed of 1000BaseT.
C.NIC will transmit data in only one direction at a time.
D.NIC will simultaneously transmit data in both directions at a time.
Correct Answers: D

11: An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however, the technician is able to access these resources by IP address. Which of the following is the MOST likely cause for this problem?
A.The customers DNS server is unavailable.
B.The customer has an incorrect default gateway.
C.The customer has a bad NIC card.
D.The customer does not have an IP address.
Correct Answers: A

12: A client calls after connecting the keyboard and mouse to a new computer. The client indicates that neither the keyboard nor the mouse works. The technician has determined these devices are connected through the PS/2 ports. Which of the following recommendations is BEST?
A.Make sure the PS/2 plugs and ports are color matched.
B.Purchase devices with USB connectors.
C.Return the computer because of a defect.
D.Reboot the computer then switch the plugs.
Correct Answers: A

13: A technician is replacing a defective DVD drive. After installing the new device, the BIOS does not recognize the DVD drive. Which of the following is MOST likely the solution?
A.Install the drivers for the new drive.
B.Change the jumper settings on the drive.
C.Replace the SCSI cable to the drive.
D.Replace the defective new drive.
Correct Answers: B

14: A technician is troubleshooting a laptop LCD monitor with an extremely dim screen. Which of the following is the cause?
A.Backlight failure
B.External monitor needs to be installed
C.Keyboard failure
D.Laptop is running on battery power
Correct Answers: A

15: A technician is tracing a cable from a desk back to a patch panel in the wiring closet. The cables are not labeled. Which of the following tools would BEST trace the cable?
A.Loop back plugs
B.Induction toners
C.Wire fish tape
D.Cable tester
Correct Answers: B

16: Which of the following utilities would a technician use to verify that a sound card is correctly installed on a PC?
A.Task Manager
B.Device Manager
C.Disk Manager
D.Performance Monitor
Correct Answers: B

17: A user is unable to receive FTP antivirus updates from the vendor but has network connectivity. Which of the following settings should be checked? (Select TWO).
A.Port 21 is open
B.Port 22 is open
C.Port 23 is open
D.Port 25 is open
E.The proxy setting in the antivirus application
Correct Answers: A E

18: Two employees share a computer. The computer has a locally attached USB printer. Both users are local administrators of the computer. Both employees login under their own accounts. Employee A can print with no issue; however, employee B cannot. No error messages are reported. Which of the following is MOST likely the problem?
A.Employee B is using a faulty USB cable.
B.Employee B does not have permission to print to the local printer.
C.Employee B needs to update the printer driver.
D.Employee Bs profile is set to use a virtual printer as the default printer.
Correct Answers: D

19: A Windows XP system stops booting with the error message NTLDR is missing. Which of the following is the BEST resolution for this problem?
A.fixmbr
B.Perform a clean install of Windows XP.
C.fixboot
D.Format and restore the system.
Correct Answers: C

20: After installing a single new RIMM memory module the system fails to start properly or recognize the new memory. Which of the following is MOST likely the problem?
A.The module is not installed properly.
B.RIMM modules must be installed in pairs.
C.The modules capacity is too large.
D.The incorrect drivers were loaded.
Correct Answers: B

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