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You work in an organization that uses Microsoft Dynamics 365.
Users need to track emails in Microsoft Dynamics 365 when using a mobile device.
Which approach should you recommend?
A. Add the Microsoft Dynamics 365 App for Outlook, and instruct the users to install Microsoft Dynamics 365 for Phones.
B. Add the Microsoft Dynamics 365 App for Outlook, and instruct the users to access Outlook by using the web application on their mobile devices.
C. Install Microsoft Dynamics 365 for Outlook, and instruct the users on how to track email in Microsoft Dynamics 365.
D. Install Microsoft Dynamics 365 for Outlook, and instruct the users on how to go offline.
You are the administrator for an organization that uses Microsoft Dynamics 365.
Your users are accessing Microsoft Dynamics 365 by using the app for both phones and tablets, and your forms are optimized for each.
What are your options when customizing forms for the different devices?
A. Fields, Sections, Tabs, and Sub-grids on a form can be disabled for phones but not for tablets.
B. Fields and Sub-grids, but not Sections and Tabs, can be disabled for phones and tablets.
C. Fields and Sub-grids, but not Sections and Tabs, can be disabled for phones but not for tablets.
D. Fields. Sections, Tabs, and Sub-grids on a form can be disabled for phones and tablets.
You are using Microsoft Dynamics 365 to create a new application.
You need to create a new sitemap for your application.
Which three components can you configure in SiteMap designer? Each correct answer presents a complete solution
You are the system administrator for your company.
You need to deploy an instance to be used when testing third-party the instance after testing is completed.
Which type of instance should you use to accomplish this goal?
You are the technology director for a company that is considering a Microsoft Dynamics 365 implementation.
You are researching the type of license subscription you need to purchase.
In which two instances would a User Subscription License be appropriate? Each correct answer presents a complete solution.
A. a sales executive who uses a combination of company and personal devices to access Microsoft Dynamics 365
B. desktop computers in the company’s training room that new sales staff use for training on company applications
C. a company workstation in the marketing department used by everyone on the sales staff
D. a Windows 10 phone that is only used by the sales manager of the company
You are an administrator for an organization that uses Microsoft Dynamics 365 and Microsoft Dynamics for Outlook.
Some of your users have indicated that their personal notes for their contacts in Outlook appear in Microsoft Dynamics 365 for everyone to read.
How should you ensure that personal notes in Outlook are not shared in Microsoft Dynamics 365?
A. As the system administrator, configure the Synchronization Fields settings to not include the Notes field in Outlook,
B. Instruct the users to configure their Synchronization Fields settings to not include the Notes field in Outlook.
C. instruct the users to configure their Synchronization Fields settings to only do a one-way sync from Microsoft Dynamics 365 to the notes field in Outlook.
D. As the system administrator, configure the Synchronization Fields settings to only do a one-way sync from Microsoft Dynamics 365 to the Notes field in Outlook-
You are a technical support specialist for your company and are responsible for supporting employee mobile devices.
The sales department recently began using Microsoft Dynamics 365.
Some of the sales staff want to know if they need to use Microsoft Dynamics 365 for phones express to access the Microsoft Dynamics 365 server.
Which type of mobile device configuration requires the use of Microsoft Dynamics 365 for phones express?
A. an iOS device with less than a 9-inch screen
B. an Android phone that does not have a supported browser
C. a Windows 10 phone that uses only a supported browser
D. a Windows 8.1 phone that uses the Microsoft Dynamics 365 for phones app
You are an administrator for an organization using Microsoft Dynamics 365 and Microsoft Dynamics 365 for Outlook.
Your users are synchronizing records but want to make a few adjustments on which fields are included in the synchronization.
Who can make this change?
A. users with system administrator privileges
B. users with privileges to use the Microsoft Dynamics 365 App for Outlook
C. users with privileges to sync to Outlook
D. users with privileges to go offline
You are a Microsoft Dynamics 365 system administrator.
You need to configure Microsoft Dynamics 365 and Microsoft Exchange Online to work together so that users can automatically track incoming email messages.
Which three steps should you perform? Each correct answer presents part of the solution.
A. Configure mailboxes and approve email.
B. Use correlation to track email conversations.
C. Configure the email server profile.
D. Configure appointments, contacts, and tasks on a Microsoft Dynamics 365 mailbox record.
E. Configure incoming email to server-side synchronization or Email Router.
You are a system administrator at Contoso, Inc.
You need to ensure that administrative notifications for your production instance are also sent to your external partner.
What should you do?
A. Add the external partner to the deployment administrators group.
B. Create an Office 365 group and forward notifications to the group.
C. Create a security group and forward notifications to the group.
D. Add the external partner as an additional recipient on the production instance.
You are a network administrator for a company that is preparing for a Microsoft Dynamics 365 implementation.
Your users use both Windows and Mac laptops. Management wants users to be able to use Microsoft Dynamics 365 for Out.ook.
What is a requirement for the Office for Mac users?
A. They must use the Microsoft Dynamics 365 App for Outlook.
B. They must have the Opera Web Browser installed.
C. They must have Google Chrome installed.
D. They must have the latest Firefox installed.
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